Amazon Echo and Spotify have been friends since 2016 but with a few limitations. This may not be entirely necessary, but it does improve your chances of getting the problem fixed in the first diagnostic step. There are some Spotify playlists that Alexa seemingly refuses to play, no matter how much you re-word the commands or raise your voice at her. Once you click into this, there will be an option to go into your storage options. Tap on Device tab at the bottom followed by choosing your Echo device. Keep reading as we go over the reasons Alexa has trouble playing Spotify, and how to fix them. Attached a ZIP with screenshots. Tell the representative what steps you have already taken to resolve the problem. To use Spotify with Alexa, you need to link your accounts. Without trying to state the obvious, both of your accounts need to be linked for this to work. Then click on Remove access next to Alexa. 11. You should have the option to log out of your account. Navigate to the settings menu on your Alexa app and then select Preferences. When you try to get Alexa to play Spotify, is she saying Your Spotify account needs to be linked first? Spotify Is Overhauling the Heart Button. Unlike many instances, resetting the Echo device doesnt yield any benefit. that worked (at least for now). 2 Images. None of them should have the same names. Never undertake a task you are not competent in performing and if in any doubt, we recommend you utilize the services of an insured professional. 1. Next up: Spotify has great competition from Apple and YouTube Music. We'll send you an e-mail with instructions to reset your password. And it worked perfectly! Tap Settings, then Music. 5 Genius Features (2023), (13 Fixes) Spotify Not Working On iPhone [2023]. The content remains unbiased and authentic. YouTube Music vs Apple Music vs Spotify: Which Is the Best Music Streaming Service. To connect Spotify to Alexa, open the Alexa app and tap More. Didnt work for me. Some commands you might want to try are: When you make Spotify your default music player on Alexa, you shouldnt have to say On Spotify, at the end. If youre finding that Spotify is playing a random public playlist of the same name as one you have saved in your playlist Library, try adding the magic word my. You can do this by unplugging and plugging it back again from the power outlet. In a web browser on your Mac or PC, log in to your account on the. From there, you will then need to go to the music and podcast settings. If thats the case, it will not play any sound. The "Alexa won t play music" problem can occur when the required firewall ports are not open. If theyre not, you can connect them to the right network with ease. Thanks for getting in touch! Back to the "Setting" screen, click the "Choose default music service" button and select Spotify as the default music . Secaucus, NJ. The first and most obvious solution is checking for updates. If none of our tips worked, the problem might be coming from Amazon Alexa or Spotify. Doing this isnt as tricky as it might sound. Youll need to log into your Spotify account using a web browser. Hope this is helpful. Were here to diagnose the vast array of little bugs and glitches that these types of devices can develop. It can't even work out when my 3 boys play their shit music on my Spotify account. Couldyou go into your account settings andtell me what you see under the account overview? One of the apps couldve had a bug that was preventing them from connecting. Now, reconnect your Echo device to your router and then try reconfiguring and connecting to Spotify. And a day later, suddenly the process where you use Alexa to disable/enable the account linking magically works today. Spotify has two main options for saving the current song for later: a heart button, and an "add to playlist" button. Sadly, some users are still unable to enjoy Spotify through Alexa. Tap Settings. Scroll down to the section called Alexa Preferences and tap on Music & Podcasts. Did it work? Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman), Ive just tried all of the above and its still greyed out its becoming very frustrating Amazon was no help when I phoned them they told me it was Spotifys problem not theres even though its on amazon Alexa app, I am having same issues. Reminder: Your Spotify account needs to be on Premium to use voice commands in controlling your music with Amazon Alexa. Launch the Alexa app. This can be tricky when playing Spotify with Alexa because its not always easy to switch from one profile to the other. Note: Occasionally, Spotify-related issues arent the only ones. Alternatively, try clearing Alexas cache and restart your mobile phone. Alexa Bliss Wallpaper-Anwendung hat eine groe Sammlung von mehr als 1000 Bildern Once done, relaunch the app and see if the "Alexa won't play Spotify" issue is fixed. Some more good news: turning on your playlists with Alexa on Spotify has gotten so much easier over the past . Disable any spotify skill enabled in the alexa app. Programming A GE Universal Remote Instructions. You can check the supported Echo devices and countries for them on the Spotify page. I also established it as default music service. Tap Link New Service. Once you've linked your Spotify account to Alexa and set it as the default Music provider by following the steps in Section 1 above, you're ready to easily play a Spotify playlist on Alexa. Especially if you have children, a significant other, parents, or roommates living under the same roof. It will play my liked songs if I say Play My Music, but NEVER plays a playlist Ive created. Always try to use the right commands for Alexa so as not to confuse her. Hold and press the Mute and Volume Down buttons for about 15 seconds. You will see a number of options that you can choose from. You should see the details of your plan and your charge. Ihad two accounts associated to my email address: one Premiumlinked to facebook and other Free. Where is it hidden? Then, select Link Account and follow the on-screen instructions. Then there will be a list of music streaming services (supported by Alexa) showing up. While you here, let's have a fun game. This should have resolved the problem for quite a few of you. Go to Music. Click on the "More" section in the bottom right corner. Any suggestions? If you go to thispage do you have Alexa as an approved application? If so, try turning up the volume. Before we can post your question we need you to quickly make an account (or sign in if you already have one). I have tried in Chrome in smartphone, Chrome in laptop and Internet Explorer in laptop with the same result. Tap it, then scroll down and tap Create Group. Tap on Connect to a device. Open the Spotify app and re-pair the Echo once your phone has booted. Open the Alexa mobile app, and tap More . If youve tried all of these steps and are still having trouble, the last thing is to reset your Alexa device. !" EDIT: This was suggested to me when I called Amazon and it worked for me. To avoid the issue, you need to open the following ports: Step 1. As an engineering graduate, I love the idea of using technology to transform how we engage with the physical world. Works? -3. Select Spotify, then Link account to Alexa. Log in to your Spotify account. In Settings, next select Music and Podcasts. To disable shuffle play, click the Shuffle button. The first fix is to use a Virtual Private Network VPN service to revert your location back to the United States. Go to the settings option and remove Echo. Thank you so much! Where is voice assistant on Spotify I cant find it, tried everything listed above to no avail. Since Echo devices update automatically over Wi-Fi, you need to let it sit for a while (half an hour, maybe) and it will receive an update automatically. Tap on the speaker icon and increase the volume. You can make Spotify the default music service in your Amazon Alexa app with these simple steps: The problem could arise from poor Wi-Fi connectivity. Now scream "ALEXA PLAY SPOTIFY!! Tap on Spotify. Tap the Settings menu. Tap Settings. Avoid adding punctuations, difficult titles, or acronyms in the name. For that, follow these steps: Step 1: Open the Alexa app on your phone. Finally, go to Visit Music Settings andtap Change to make Spotify your default music player. If you are using Amazon Music try deregistering the device from the my content and devices pageand then signing back in. Welcome - we're glad you joined the Spotify Community! Your phone sometimes defaults to the free account making Spotify unavailable for users from countries where a premium account is required. If none of the above fixes have worked for you, the next logical step is to have a quick check of your settings. Here's a few fixes! and login 2. 1 comment. If not, it is time to keep moving on to the next step. If you havent done this before, weve laid out the steps for you below: 3. At SmartHomePerfected our information is accurate and unbiased. From there you should tap on DEFAULT MUSIC SERVICES, and then tap SPOTIFY, and lastly press the DONE button. Nothing worked for me except going to Spotify app on my laptop, clicking profile which redirects you to the browser page of your profile, going into apps, removing the access to Amazon (which would be your Alexa). 3. scroll all the way to the bottom and you will see a list of music services. The easiest way to do this is to change your default preference to another service (such as Pandora or Amazon Music) and then to Spotify again. This FAQ takes you through the process step by step, as well as some useful tips to take full advantage of the integration. Amazon Echo speakers let you stream music from various services and devices. Fix 7. That will again cause issues with your Spotify. The Alexa and Spotify apps both require some extra space in your phones storage to function properly. Yes, we admit that this might sound a bit ridiculous. Keep this trick around just in case anything comes up in the future. For that, press the volume up button on your Echo. Note: Spotify is approved on the following devices that use the Alexa virtual assistant: If none of these steps is successful, you can call Amazon customer service. If youre having trouble getting Alexa to play Spotify, try clearing the cache and app data on both apps. If youre accidentally logged out of Spotify, or maybe the app itself glitched and logged you out, then Alexa wont be able to play music from the app. This means that the reset has been a success and that it is ready to be set up with your phone again. If you want to force it to find the new playlist immediately, try unlinking your Spotify in the Alexa app and then re-linking it (as described above). These sorts of things can be incredibly hard to fix on your own if you dont know what youre doing. There is a way to make it a little easier to switch Spotify accounts, but youll have to create different Amazon profiles. If Spotify still doesnt play, you should uninstall Spotify and Alexa from your phone. Dont worry if she is being difficult, just follow the steps below to make sure your Spotify account is linked to your Alexa device. If youre struggling to get your selected sounds playing through Amazons speakers, heres a guide to getting the songs you want through your speaker. Interestingly, iPhone support seems to be limited to . Set up Apple Music with Alexa. Assign a simple, unique name. but when asked to "play spotify" I correctly get Alexa saying "playing Spotify" but then no audio. Or maybe does Alexa think that my account is not Premium? The music streaming market is on the rise. To clear Alexas cache, do so on your phone. Then, shut the app down and restart your phone. If not, try clearing Alexas cache as well and then restarting your phone before moving onto the net step. Beware that if your Facebook account is linked to your Spotify and you remove that connection, you could be violating Spotifys terms of service and have your account deleted. For this fix, all you need to do is go into the Alexa app. Its likely that some glitch prevents them from communicating. The first option will tell you what your default music provider is in Default Services. Now log in to your Spotify account with your existing credentials. Open your playlist and tap on the three-dot icon at the top. After 30 seconds, you need to simply plug it back in. You can make Spotify the default music service in your Amazon Alexa app with these simple steps: Open the Alexa app. Sorry, that device is disconnected. I understand this option should not be shown to Premium accounts, only to Free. We shall start with the basic fixes first that tend to get overlooked. 100%. Unsubscribe at any time. Here's what worked for me on ios 1. 3) I can see that my account is premium, and I can't see the last songs that I have been listeningthis morning in my Sonos Beam (I used Spotify app andconnect to the soundbar from my mobile phone). One is Premium while the other(s) Free. UNMUTE AND TURN UP THE VOLUME You may have unintentionally muted your Echo device. How To Connect Phillips Hue Bridge Without Router? Disclaimer: You are responsible for your own safety. Click the button that says Disable Skill. 5. Tap the hamburger icon (three dots) on the top left-hand side of your screen. If so, turn it off, as some music services dont support the feature. Open Your Alexa App and Click More. Spotify is the default music selection. Link Spotify to Alexa Download and open the Alexa app. How To Fix Alexa Not Playing Spotify 1. For a second-generation Echo, press and hold the MICROPHONE OFF and VOLUME DOWN buttons simultaneously. via the Alexa app: If your Echo device is 3rd generation or so, you can also reset it via the device by pressing and holding down the Microphone button and the Volume button simultaneously. Thanks for the advice. Lets go over some easy ways to fix this. Select More, then Skills & Games. I tried everything and couldnt connect through the app. And from there, you need to tap on Settings Step 3 Selecting Music & Podcasts Not only Spotify, but you can also use any music services on Alexa with a voice command. ref number : 1832266146, I have the same problem has anyone resolved this issue, And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind. (Windmills Of Your Mind [1967]. These, as mentioned above, are normally those playlists that contain punctuation, acronyms or other words that are difficult to pronounce. Enter your username or e-mail address. The next step is to forget or remove the Echo from your Spotify account. I hope Spotify fixes this in the future. We will try to help you fix a variety of issues you face while using Spotify with Echo. You can do so by removing them from the background running apps. Just follow the steps below: For quite a few of you, that should be the problem resolved. For a complete list of the commands, visit the Amazon website. Follow the instructions above in the heading How To Link Spotify To Alexa.. Set Spotify as the default Make it so you don't have to say "on Spotify" at the end of your voice commands: In the Alexa app, tap the menu in the top-left. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'technologyrater_com-banner-1','ezslot_5',165,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-banner-1-0');If you decide to unlink your account at any time, do so carefully. Solve this by linking the correct account, forgetting echo or unlinking then relinking your Spotify, or even resetting Alexa altogether. Check our tips to set up Echo like a pro. Go into Spotify, settings, voice assistants, and link. Click Profile in the upper-right corner and tap Account. But if not, see the next step. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'technologyrater_com-leader-3','ezslot_15',173,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-leader-3-0');If youre still getting the same message Your Spotify account needs to be linked, and youve followed all the instructions above, you may need to reset Alexa or your Echo device. So, its probably best to not ship this step! Press on Add File. Follow the on-screen instructions to add your Spotify account again. You can also do it on the web. Maybe Spotify is not linking with Amazon Alexa because Spotify is not your default music service. On the Alexa app: Open the Alexa mobile app. Downloading apks from the internet can be dangerous so use this advice with caution. On an android phone, you can press the square button on the screen for the background apps.Find the apps you need, hold them and swipe them away to force quit them. Unstable internet can also cause connection issues between Alexa and Spotify. When I say "Play music" it says "I can't find music in your library". Did it work? It can also be that your Echo device needs to be power cycled, and there are cache and app data issues with both Spotify and Alexa that need to be cleared. 4. Make sure everything is working again; if not, its time to move on to the next step. And please click "Link Account on Spotify".Then a window will pop up next, and please click "Log In To Spotify" to link your Spotify account to Alexa.2 Set Spotify as Default Music Service . If that still doesnt work, move on to the next solution. Then, I disabled Sonos skill in Amazon Alexa andchanged my Amazon password to force all systems to log out. We explain and teach technology, solve tech problems and help you make gadget buying decisions. How to Enable Alexa Skills on Amazon Echo. So it now tosses up all this random rubbish Playing Spotify through your laptop or desktop computer grants you more control than the mobile app. Amazon Alexa connects with Spotify and you enjoy the music on Alexa with a mere voice command. In Alexa Preferences, tap Music. You dont have to add my, which might confuse the app, and Alexa would reply that it couldnt play it. Note: Podcasts are not supported by this method. Once you link the Spotify with Alexa, you can directly ask Alexa to play Spotify music on Alexa devices. You might have accidentally muted your Echo device. If you buy through links on our site, we may earn a small affiliate commission at no extra cost to you. We understand that this is a pain since youll have to reset everything. Buy Pioneer DMH-WC5700NEX 6.8" Car Stereo, Multimedia Receiver with Wireless or Wired Apple CarPlay, Android Auto, Amazon Alexa, Hands-Free Bluetooth, SiriusXM Ready, Capacitive Touchscreen (No CD) at Amazon. When you make Spotify your default provider, there is no need to add on Spotify at the end of your command. I have an iPhone, how do I clear the cache?. But if not, continue to the next troubleshooting step. So, if you ask Echo to play an artists song, the device might just tune into a radio station on Spotify which might be experiencing issues. Connect speakers: Pair up to 8 MEGABLAST and BLAST for more immersive sound or 2 speakers for stereo mode. 8 Top Smart Home Companies in the United States. It will help you come up with a solution more quickly. Tap on About and you will find the Device software version. #3. Allow it to install the spotify skill. Heres how to use the Spotify Connect feature: If everything had been fine before, power cycling your device is the simplest solution. Heres how to check if you are logged into Alexa and the correct Spotify account. Since these are two separate companies, the process can be a bit tricky. Choose Spotify in the list and tap it. Tap Settings, then Music & Podcasts. Alexa wants to default to Amazon music because they are both from Amazon. Similarly, if you own an Amazon household account, Alexa might have switched to a different user. If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Customer reviews and photos may be available to help you make the right purchase decision! If you dont have enough free space on your phone, the apps will lag and they might not work properly. In the Alexa App > Settings > Music Services, Spotify is already linked to my account (which is a premium account). A free account works, but there are some features a premium account has that the free account does not. After that, I do login in Alexa app and enabled the Sonos skill again in Alexa app. Alexa doesnt really need much of an introduction these days. That changed in 2019 when Spotify gave the same privilege to its free users in countries like the U.S. and Australia. Choose the speaker(s) for a Smart Home Group. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'technologyrater_com-narrow-sky-1','ezslot_20',178,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-narrow-sky-1-0');A Spotify premium account isnt necessary in order for Alexa to play your music. To do so go to Menu> Settings> Music> Your Music Choice> Manageor Unlink. Open the Settings menu on your mobile phone. Besides playlist names, you should check the names of your Echo speakers (if you have more than one) and groups as well.
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