The BPA make independent visits to our sites to maintain good working ethics too. 6434377) Registered Office: Queensgate House, 48 Queen Street, Exeter, EX4 3SR. Getting set up with enforcement can be costly and time-consuming: ParkMaven are . We work to and have detailed knowledge of the UK and Ireland accredited trade associations. We use cookies to provide the services and features offered on our website, and to improve our user experience. You must allow five working days for the payment to reach us. There are different ways of optimising a permit parking scheme. _gat_UA-76451597-1. Contact Us. One Parking Solution Ltd, 95 Arundel Road . Pay a PCN . To view our photographic evidence or pay a Parking Charge Notice please visitpcnpayments.com. Postal Address: PO Box 1115, West Drayton UB8 9XD United Kingdom 8PN, Email: info@privateparkingsolutions.co.uk, Registered Address: 43 Berkeley Square, Mayfair, London W1J 5FJ. BN52 9AN. Please quote your Parking Charge Notice number on all payments. Types of PCN and payment timescales. 71-75 Shelton Street, London, WC2H 9JQ. Contact red routes. You can also pay using the payment line 0333 006 3428, Cant decide! Gemini receive, evaluate, make, and record its decisions on complaints in a nondiscriminatory manner, in accordance with the requirements of the Accredited Parking Association. Appeal. You also have the option to opt-out of these cookies. Message us. If you have any questions, you can use our chatbot by clicking the symbol in the bottom right hand corner. The collection procedure will be processed in line with the Administration of Justice Act 1970. Postal Payments: Make your Cheque or Postal Order payable to: PCN Parking Solutions and send to: PCN Parking Solutions Payments, PO Box 5419, Hove. With effective enforcement, we can ensure car parking spaces are available for those who need them. Parking Enforcement Copyright Gemini Parking Solutions London Ltd | All Rights Reserved | Privacy Policy |Sitemap | Anti Slavery Policy, Company No. The system is flexible for all businesses. Use tab to navigate through the menu items. Wigan. Our ethical enforcement approach maximises revenue by ensuring there is always space for authorised (often paying) users of a car park and deterring problematic parking behaviour. Please attach any evidence to support the basis of your challenge. The complaint will then be registered onto our system and a unique reference code generated. Parking Operations deals with parking permits and parking suspension applications and all other general on street parking enquiries. 3rd Floor, The Cube, 123 Albion Street Leeds, LS2 8ER. The ANPR system will recognise the vehicle registration and save the data, and it will identify if any vehicles have breached the parking rules set out. Contact Our Team. Challenge a PCN or view evidence. This is to ensure we know exactly what the nature of the complaint is, and this reduces the possibility of ambiguity or of the customers complaint not being correctly recorded over the telephone. They are duty bound by their own professional standards bodies to uphold the rule of law and to maintain independence. Powered by. Enter Penalty Charge Notice (PCN) number and vehicle registration. Along with the above services, we also provide additional services to Ireland: Customer can pay by calling our call centre or through our website. You need to pay this within 28 days. CONTACT; This site uses cookies: Find out more. Phone: +44 (0) 1895713136. Sort Code: 20-12-80. For more information please visit:www.theias.org. The letter has Parking Charge Notice to registered keeper from SolutionsLabs. These cookies will be stored in your browser only with your consent. Contact us BaySentry Solutions 3rd Floor, The Cube, 123 Albion Street Leeds, LS2 8ER . If the register keeper refuses to do this or ignores the notice to keeper then after 28 days have passed, the registered keeper becomes liable for the parking charge and can be pursued for payment. Sort Code: 2012-80 Contact details: Premier Park Limited registered in England and Wales (No. It is important that you provide ALL of the . Parking Charge Notice (PCN) Appeal. In lots of ways, from the people we hire to the systems we use we make everything simple and customer-friendly. We operate the most effective way to address parking problems If you lose your ticket, contact the ticket issuer to find out how to pay. to find out more about why you have been issued a PCN. Please quote your Parking Charge Notice number on all payments. If we are unable to reply to the complaint within 28 days, the customer will be written to, to advise of progress. Main office hours 09.00 - 17.00 Monday to Friday except bank holidays. Well send you a link to a feedback form. 9075434 | VAT No. 6 Swains Lane, Highgate,LondonM. Have a ticket that you would like to appeal?All appeals and disputes are dealt with by our dedicated Appeals Team. To help us improve GOV.UK, wed like to know more about your visit today. Before proceeding please ensure that you have: Are you looking to pay or appeal a Parking Charge Notice (PCN) you received in the post and/or on your vehicle? Payment options are forever changing, and more products are coming to the market each year. Frequently asked questions. NN15 6WJ, We use cookies to give you the best experience on our website - if you are happy with the use of these cookies click acknowledge & accept. . Penalty charge notice number starting with 'EA'. Should the motorist make a secondary appeal, we will present the case and manage the process. Should an account remain unpaid after attempts have been made to recover the debt by our UCS team, we are able to pass the accounts seemlessly to one of our litigation partners where the account will be reviewed and where necessary a legal claim issued. Have your say. Were always available to answer your questions if you require more information on our services. Our definition of an appeal correspondence shared against the decision of an organisation in this instance, the decision to issue a PCN or NPC where a change to that decision is required. ParkMaven is the industry solution developed specifically for parking operators. Should the notice remain outstanding, we can assist you with obtaining DVLA keeper information either by providing completed V888/3 forms at the appropriate time or by using our electronic KADOE link for you if you have been approved by the DVLA. BaySentry Solutions manage a large number of car parks across the UK and are members of an accredited trade association. All correspondence must include the Parking Charge Notice reference number, your vehicle registration mark, your name, address and the name of the driver (if different) and any supporting evidence. After all, a good customer experience in your car park reflects well on your business. PaymyPCN and PCN Parking Solutions are trading styles of SolutionLabs Ltd Registered in England & Wales No. In reality Smart Parking's PCN is just a speculative invoice. The Adjudicator can only consider the lawfulness of the charge and must not consider mitigating circumstances. If you think you shouldn't have received a PCN, you can challenge it. Please check the 2 letters at the start of your PCN number . 05617628 | Registered in England & Wales. Get in touch using our contact form or the sales details below. Make a Payment. If your vehicle is involved in a contravention on the red route, you'll be sent a Penalty Charge Notice (PCN) for 160. If you wish to appeal a PCN please visit the appeals page. We use some essential cookies to make this website work. In some cases, the fine is reduced if you pay within 14 days. . What happens if you don't pay. Youll get a court order demanding payment if you do not pay a charge certificate within 14 days. So how do we do that? If a complaint is received that is considered to be or includes an appeal against the validity of a PCN or NPC, we will treat it as an appeal and advise the customer of this, unless we are informed that the customer does not wish it to be so handled. 0845 527 0522. info@enterpriseparking.co.uk. The online appeals system fully automates the processing of the appeal. Gemini Parking Solutions London Ltd. PO Box 815. This can have lasting negative consequences on the car park, from loss of custom to increased resource requirements dealing with the associated complaints. The trade association produce a set of rules which a parking company should abide by. It is mandatory to procure user consent prior to running these cookies on your website. All appeals should be marked for the attention of our Appeals Department. It's why a majority of Fortune 100 companies and over 500 governments depend on us when it matters most. I did appeal to them that there was no CLEARLY visible sign for paying to park, and they replied as below: Assessment Body with a copy of our final complaint response. . We at Gemini Parking Solutions provide parking management service's with compassion. "Car Park Supplier of the Year" - Sceptre2019, WHAT TO DO IF YOU RECEIVE A PARKING TICKET, To view our photographic evidence or pay a Parking Charge Notice please visit. Pay your Penalty Charge Notice (PCN) To pay you'll need the 10-digit number listed on your PCN and your vehicle registration number. A PCN can be up to 70 outside London, and up to 130 in London. You can pay the PCN online or through our 24 hour telephone payment line. By clicking I Accept you agree to such use of cookies, unless you later decide to disable them. As of 1st October 2012 a new law came into force concerning clamping and towing on private land which means it is now illegal to clamp or tow. 05992210. T: 01536 680107 F: 01536 411905 E: [email protected] You've got 28 days to pay or challenge. In some cases, however, the allotted timeframe could be extended due to the nature of the complaint and the complexities surrounding any investigation. . Worthing, West Sussex, BN13 3EU, Office opening times: Mon-Fri: 09:30-16:30 Email: sales@geminiparkingsolutions.comTel: 0208 418 0948. ANPR (Automatic Number Plate Recognition) cameras are very hi-tech. To appeal against a PCN, either complete the on-line appeals form by clicking here or write to JD Parking Solutions Ltd, 118 Pall Mall, London, SW1Y 5EA . A VALID CREDIT OR DEBIT CARD. Perfectly tailored for your business, easy to understand and fair on your visitors, Gemini Parking Solutions offers industry leading services to companies in a range of sectors. Pay a Penalty Charge Notice. If you've received a Penalty Charge Notice (PCN), you can either pay it or challenge it if you think it was issued incorrectly. BN52 9AN. With bespoke parking solutions that can be tailored across all types of land - public and private sector included - we have established management solutions with NHS trusts, large universities and colleges and network of private land owners to promote safer parking, increase revenue generation and protecting green-belt land. PAY & DISPLAY. To appeal a Parking Charge Notice, go toappeals.premierpark.co.uk, To Transfer the Keeper Liability:transfer.premierpark.co.uk, Contact us about a PCN or machine issue telephone:0800 145 5171, Premier Park Limited Registered office address 12 High Street, Stanford-Le-Hope, England, SS17 0EY . Penalty Charge Notice (PCN) Paying a Penalty Charge Notice; . BN52 9AN. In the event that the customer is not satisfied with the handling of the complaint, the complaint can be escalated to the Director of Customer Services at the above address (see section 4). Kettering Venture Park Private Parking Solutions Contact Details. To report unauthorised vehicles outside of office hours. Our definition of a complaint is something about the quality of the service provided by an organisation, its processes and/or the behaviour of its staff. It will take only 2 minutes to fill in. POPLA will not accept an appeal if you have not appealed to the operator beforehand. Yes. Devon TQ12 9FX. Our system works upon the signs stating that by parking on this land the vehicle driver enters a contract and by not having a valid permit in their vehicle, the terms of the contract are broken and therefore become liable for a ticket due to contract and trespassing law. Exeter All Irish Parking Charge Notices are charged in euros. 2. YOUR VEHICLE REGISTRATION NUMBER. Postal Address: PO Box 1115, West Drayton UB8 9XD United Kingdom 8PN. You have accepted additional cookies. We have the full range of Permit options available at low cost, from virtual to in-vehicle display. These cookies do not store any personal information. The Independent Appeals Service was created to provide a truly independent review on the lawfulness of charges that are imposed by members of the International Parking Community Approved Operator Scheme. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); This website uses cookies to improve your experience while you navigate through the website. Contact Us; Manage Your PCN. In order to escalate a complaint to our Accredited Trade Association or Conformity, Assessment Body the customer must supply the Accredited Trade Association or Conformity. Complaints will be recorded on a complaints register and kept on file for 36 months and these will be available on request to authorised bodies. All Correspondence must include your name, address, vehicle registration number and Parking Charge Notice Number. Alternatively please call 0330 058 1118. The customers information may also be passed to Gemini staff who were enforcing any parking restrictions or conditions at the relevant site. Click here. If you wish to appeal you can do so online atwww.paymypcn.netor by emailappeals@paymypcn.netor you should write toPCN Parking Solutions, PO Box 5419, Hove. Please Enter your PCN details below to continue with your appeal. Mitigating circumstances association produce a set of rules which a parking Company abide... Virtual to in-vehicle display our user experience require more information pcn parking solutions contact number our.. 130 in London of optimising a permit parking scheme cameras are very hi-tech also be passed Gemini. Own professional standards bodies to uphold the rule of law and to improve our user.. 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