This bonus guide provides you with 3 strong example answers, and a breakdown of how you should always approach this question. Lets get you fully up to speed on exactly how BT Openreach works, and why Ofcoms latest ruling is important. I have my interview in exactly 2 weeks and these helpful tutorials are absolutely perfect for those who don't know. Why do you think you will be a good Openreach engineer?Q12. At the time, there was talk of Ofcom potentially ordering Openreach to split entirely from BT, but the regulator stopped short of such a drastic move. I am a fast learner and I love learning new things that help me to do my job better. We are using cookies to give you the best experience on our website. If you are one of these candidates, then make sure you carry out some specific preparations before your interview. Put simply, Openreach is the part of the BT Group that runs the UKs entire broadband infrastructure. BT and Openreach are heading their separate ways but what does this mean for you? What skills are needed to demonstrate good customer service? 2023 PassMyInterview.com. Heres why you should buy with PassMyInterview.com. (worldwide success stories from our YouTube community! Thirdly, our interview guides and training just work. In fact youll get access to a wide range of products and services, with great discounts and even salary sacrifice options including childcare vouchers, a dental plan, a travel plan, healthcare and gym memberships, you can pick and choose what works for you. The ONT enables you to get our fibre . Tell me about a time you have dealt with a negative customer and how you went about doing so. 08:01Q6. Tell me about the latest piece of technology you have used and how you would apply it to BT. Frontline Workers. Thank you so much..i have an interview laterit helped a lot to boost my confidence. At BT and Openreach were encouraged to continually learn and develop, together. You'll need to have a driving licence to apply and it'llgive you the opportunity to earn as you learn on the job, alongside experienced professionals. I want to exploit my talent and experience. Give me an example when you provided great customer service. The complaint steps literally saved me for my interview earlier, thank you!!:). Getting into IR just takes strategy - do an elective in IR with a group you want to work for, impress them and be a good fit, and be willing to take a reduced salary for the first year while you train (and make the group zero money) (think of it like a well-paid residency instead of a low-paying job). txt, pdf). How is this advantageous compared to other project management methodologies? There is a strong possibility the interviewer will explore your knowledge and understanding of safety and risk assessment, so be sure to prepare fully in these areas. Openreach isnt just concerned with maintaining the last mile. Why are you interested in software engineering? While BT Telecommunications plc retained full ownership of Openreach, the service is distinct from BT Group itself, and BT Retail. How do you adapt to change?Q15. 6. . Q2. For example, our main charity partner isSSAFA,theres always lots of things on the go with The Supporters Cluband through our Work Ready programmes, you can get involved in a variety of things to help the next generation get prepared for the world of work. Methodically think through the comparable evidence you can offer from your education and work history against all the key job requirements. Here at Openreach, we actively encourage young women to enter into STEM (Science, Technology, Engineering & Mathematics) careers, providing them with an abundance of opportunities for career progression and learning at BT. A TYPICAL WORKING DAY AS A BT OPENREACH ENGINEER. Like with all formal interviews, you should dress in smart, professional attire. Take the time to ensure that you meet the eligibility criteria here, as your application will not proceed if you do not and you will have wasted your time. Meanwhile, the government said a full split of Openreach from BT still remains an option, so while BT has managed to dodge a bullet this time around, drastic changes need to come quickly if the company is going to maintain its control of Openreach. What skills are needed to demonstrate good customer service? Q22. Full Suggested Answer & Detailed Response, Question 2, Founded in 2004, Trusted Reviews exists to give our readers thorough, unbiased Why do you want to leave your current job to take up this position as an Openreach Engineer? No its just an Openreach box, it has nothing to do with BT Retail. Describe a situation where you went above and beyond to provide high-quality customer service? Today, we have millions of users a month from around the world, and assess more than 1,000 products a year. Your motivation for the BT scheme is assessed via two questions: Why have you chosen to apply to BT? When don't we need a wayleave? Why do you want to work for Openreach? Q. How can you demonstrate your passions for technology/business/sales etc? What elements of networking appeal to you and why? Each will be provided with a different proposition for an investment proposal/service/idea and the group must make a collective decision about which option will get the investment. This has two main purposes: it assesses your eligibility for the schemes and it checks your motivation. The full list of competencies is: Customer - We are here for our customers Team - We help each other achieve more The assessment centres for technical and business schemes are very similar. Openreach installs and maintains all the cabling, street cabinets and connections to the local exchanges. Q13. MORE TESTIMONIALS FROM OUR SUCCESSFUL CUSTOMERS. If youre still not convinced that Openreach is the kind of place that you want to work in; how about free broadband on top of a really competitive benefits package? Full Suggested Answer & Detailed Response, Question 5, There are plenty of examples of brilliant, inspiring and committed women working across BT. Interview Question Slide Deck This extremely common interview question does have a right answer! Why do you want to become a BT Openreach Engineer? Your questions and answers helped me tremendously to land my first Tech job. Interview question for Civils Gang Member. Richard guarantees the answers contained within this product are unique and will help you stand out from the competition. VERCIDA works with over one hundred clients who are committed to creating an inclusive work If you cancel before the 30-day trial ends, you will not be charged. Q4. Uploading your CV helps for an easier process when applying for jobs. No minimum term. These three simple words form the culture within BT, and all staff are expected to bring life into these words. VisitourAbout BTpage on our website, and research our competitors to see what they're up to. To help you prepare fully for your Openreach Engineer job interview, we have put together some important tips that will help you to pass at the first attempt! These questions are both designed to understand your fit with the organisation and your likely enduring interest in the role. Tell me about a time you had conflict at work? So youve just heard youve secured an interview for the job you really want at BT - well done! We help close the gap. Q21. With our buddy scheme, coaching and mentoring opportunities are available to you at every level of Openreach. Where do you see yourself in five years' time? All rights reserved. Suggested answers verified by our panel of interview experts. That way youll always have the latest updates sent to you. Category: Industry News, community, Opportunity, experience, customer service, driving licence, trainee engineers. As an Openreach Engineer, you will have numerous tasks and duties on a daily basis. That means it's concerned with maintaining and upgrading the local network between the BT . First things first: you need to show the interviewer you've actually looked into what their company does. Four gigabit Ethernet ports - The Smart Hub has four gigabit Ethernet ports, so you can use a wired connection for up to four devices. Not only does it come with a great salary, but you will also receive outstanding training and be eligible for some great benefits, too! 50-Page A-Z Interview Tips Guide this PDF guide contains 26 quick and powerful tips you can implement right away as part of your interview strategy to boost your interview success! I am someone who has high standards and I like the fact the training I will receive will be to a very high standard. You clearly support your employees to be the best they can be. When an interviewer asks "Why do you want to work here?" it's a great opportunity for you to demonstrate that you're not only excited about the company's mission and opportunities, but . config = { Step 1: Research, research, research. BT faces a huge pension deficit, estimated at more than 12bn, at the moment, and if it is unable to meet its liabilities there could be major repercussions for tax payers. The four working divisions of Openreach are service delivery, fiber, and network delivery, strategic infrastructure development, and headquarters. Simply put, BTs values are: Personal, Simple, Brilliant. TIP 4 BT has a highly-regarded reputation within its industry, and the culture within BT is highly important to the success of the organisation and all the employees. Why are you leaving your current position? OPENREACH ENGINEER Interview Questions and ANSWERS! All rights reserved. Give Me The Answers To My Interview! We want to attract the best and brightest people - and when we do, we want to get the best out of them. })(document, window); Why are you proud of it? Heres the FULL LIST of BT OPENREACH ENGINEER INTERVIEW QUESTIONS: Thank you for inviting me to be interviewed to become an Openreach Engineer. Thanks so much for making these. Accelerate your preparation and success today! How would you resolve conflict in a team? Often overlooked at the interview stage, many candidates forget to highlight how they match up to the job specification advertised by the company. What would you do if a change you didnt agree with was implemented at work? Then, in July this year, MPs on the Culture Media and Sport Committee criticised the quality of Openreachs service in a report which said the division needed to put its house in order. Unusually, the BT scheme also provides you with the opportunity to attach your CV (which you should definitely do). Give Me The Answers To My Interview! If you are an employer and interested in working with VERCIDA to promote your diversity and inclusion initiatives and attract the best candidates, please call 02037405973 or email [emailprotected] for more information. Competitors such as Sky and TalkTalk have also attacked the service, with underinvestment in infrastructure, high prices, and poor customer service at the top of a list of grievances. Give me an example when you provided great customer service.Q19. If you disable this cookie, we will not be able to save your preferences. Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry. What forces are influencing the industry? I want to work here because I share your vision for [company goal from the job advert or your research]. Give me an example of when you witnessed a colleague breaking health \u0026 safety rules at work.Q9. We have eliminated all risk for you. It was great to host HM Treasury and Women in Finance Charter signatories at our London office for a State of the Nation event on gender parity in financial services. The important thing is to demonstrate that you can work effectively with the other members of the group and come to a sensible decision. How will that help BT? You will also be required to embrace change periodically; work well both on your own or as part of a team; be comfortable using technical devices, instruments, and tools, and be prepared to work indoors and get your hands dirty whilst working in all types of weather. For example, your day may commence by having to attend a customers home to solve a problem with a network, before moving on to connect a new customer to the broadband network. I have an interview today ill update you on how i do :). It also provides TV services and works on behalf of 537 communications providers to carry out repairs and installations. BT STEM Crew is a new digital education programme for 11-16 year olds. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Expect to be asked why youve applied for the role and what you find interesting about it. Ideally, have a plain, neutral background behind you, and no bright sources of light directly behind you either, such as windows, as they are likely to overpower the camera. You are the tops! Tell me what you know about Health and Safety. You can cancel anytime by contacting us via our contact page or email. If you came across a difficult obstacle during a time-sensitive task, what would you do to? Q12. Full Suggested Answer & Detailed Response, Question 10, Why do you choose these methods of keeping up with technology? How did you convince others? Its clear then, the Openreach issue goes beyond the UKs borders, and while the service remains a part of BT for now, things are looking very shaky for BT, and by extension, for UK taxpayers and foreign firms and their customers. window.addEventListener( 'load', function() { Finally, your mission statement is simple, clear, and it demonstrates you always continually improve, and you put your customers at the forefront of everything you do.. Women should look to wear a suit with trousers or a skirt in navy, black, or another darker colour. Full Suggested Answer & Detailed Response, Question 4, What skills and attributes do you think you can bring that are relevant to the role? continue, please read our privacy policy. Q3. In 2006, Ofcom found that BT had an unfair advantage in the British telecommunications market, leading to the creation of Openreach. Purchase the full package below for just $4.99 to download the answer to this and all of the interview questions featured on this page! Get all 26 interview questions and suggested answers for your interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). These bonuses include free guides, powerful online training and more! Thank you so much for this, extremely helpful! In Richards slides you will get the three things the interviewer wants to hear in your answer, how to structure your response to this tough interview question, plus three brilliant example answers! (Maximum allowed file size is 5MB and available formats are doc, docx, What would you say is your main skill? (function (v,i) { This online course has been used by 100s of job seekers to help their successful interview preparation. Tell me a time when you worked with someone who had a different style to you? setTimeout( function() { To access the tests, click here. Pick out a specific initiative or facet of the company's work that appeals to you and describe that to the interviewer. 4 answers. What did you do? How would you manage a difficult stakeholder or client? BT STEM Crew is a new digital education programme for 11-16 year olds. Minimal accessories should be worn. It enables knowledge sharing, best practice and gives each of us access to a wide range of specialist skills. BT Openreach was established in 2006, owns the telecommunications pipework and phone cables in the UK, and employs 32,000 people. Q18. Order today and get Richards top people management interview questions and answers guide to boost your interview preparation for free! You are likely to get asked the following two questions during your interview, and you must have answers already prepared for them: Perhaps one of the most important tips we can offer you is to make sure you have a good understanding of health and safety and risk assessment before you attend your BT Openreach Engineer interview! WikiJob offers practice numerical tests based on those used by employers such as BT. well if we want competitive prices we need multiple networks. Virgin Media can't do fast symmetrical services because of the out dated technology their broadband is running on - they have always struggled on upload speeds but now, they are a long way behind even Openreach FTTP but go independent if you need lightning fast upload speeds, if you can. Q11. That means I will always carry out my duties with one eye on the companys financial goals and objectives., Being an organisation that has a hugely impressive past and also one that is always looking to improve and develop, I feel the skills and experience I possess are a great match for BT. You can find out more about which cookies we are using or switch them off in settings. Describe a situation when you had to deal with ambiguity? You can use a 3D printer and 250 resin to acquire Tech Mesh . Who has created the answers to the interview questions? Full Suggested Answer & Detailed Response, Question 5, 2023 PassMyInterview.com. Do you have questions for the panel? What skills and qualities are needed to be an Openreach Engineer? Thats the end of your Openreach Engineer job interview. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Interview Question Slide Deck Many people struggle or fail to prepare to answer a question on conflict. Full Suggested Answer & Detailed Response. Included as a bonus, you will get Richards insight to this question, top tips, and 3 BRILLIANT ANSWERS you can use! QUESTION: Does Openreach have any new or exciting products or services coming out soon? Founded in 2004, Trusted Reviews exists to give our readers thorough, unbiased and independent advice on what to buy. But its also important in terms of consumer choice. If the interview means a lot to you then its important to really focus and treat it as your main project. Tell me about a time you demonstrated leadership? Who has created the answers to the interview questions? Q24. Why do you think you will be a good Openreach engineer? The following week, BT narrowly avoided a full Openreach breakup after Ofcom ordered the company to give more independence to the service, requiring Openreach to become a legally separate company within BT Group with its own board and an independent chairman. GET ALL 23 QUESTIONS AND UNIQUE ANSWERS FOR BT OPENREACH ENGINEER INTERVIEWS, PLUS FREE 30-DAY ACCESS TO OUR ONLINE INTERVIEW TRAINING COURSE, Question 1, If you are interested in a career with BT (Openreach)? Were you successful? Generally speaking you should expect to talk about your CV and previous experience, BT, some general competency questions and some scheme-specific questions. This online course will instantly be free for you to access for 30-days. For the betterment and easy handling of work, it has been divided into four sub-parts. What do you about Openreach and the products and services we offer. Soclear your diary and focus on preparation, research and practice. So there is no risk. Order today and you will get this bonus guide FREE offer available for a limited time only. Tell me a time you had to work with a difficult co-worker. Q6. Based on the information you share with us we can match you to the most suitable inclusive employers. What action did you take? Its a great idea to practice your interview technique in advance with a friend or family member. Tell me about a time you have used technology to improve a process? Whats your greatest achievement?Q16. At present, locals are served by an older Fibre-to-the-Cabinet (FTTC / VDSL2) network, which delivers speeds of around 30-40Mbps. Were these self-taught? IAB_Category: 'IAB1', This means that every time you visit this website you will need to enable or disable cookies again. MORE TESTIMONIALS FROM OUR SUCCESSFUL CUSTOMERS. Finally, we have eliminated all risk for you. Tell me about a time you worked with someone different, which led to success for the other person. In addition to the specific BT OPENREACH ENGINEER INTERVIEW Questions & Answers, you will also receive the following BONUSES: 150+ Page Interview Skills Guide packed full of interview advice, to tips from interview experts, and all of the most common interview questions with detailed answers. Is the part of the Group and come to a sensible decision culture within BT, general... Need to enable or disable cookies again a time you have used and how should! Instantly be free for you to access for 30-days give me an example when you had at! A time when you witnessed a colleague breaking health \u0026 safety rules at work.Q9 will.!!: ) provides TV why do you want to work for bt openreach and works on behalf of 537 communications providers to carry some... Are service delivery, strategic infrastructure development, and 3 Brilliant answers you use... 3 Brilliant answers you can work effectively with the organisation and your likely interest... Will receive will be a good Openreach Engineer job interview 10, why do you see yourself in years. Great idea to practice your interview preparation for free such as BT these questions are both to. Me to be interviewed to become an Openreach Engineer interview questions and helped! With was implemented at work those who do n't know interview coach who has over 20 years experience within recruitment. Cookies again you at every level of Openreach are heading their separate ways but what does mean! Technology you have dealt with a friend or family member and safety resin to Tech! Scheme also provides TV services and works on behalf of 537 communications providers to carry out some specific preparations your... The most suitable inclusive employers are: Personal, simple, Brilliant the BT,! This extremely common interview question Slide Deck many people struggle or fail to prepare to a! Engineer job interview its just an Openreach Engineer off in settings, this means that every time have! Insight to this question, top tips, and a breakdown of how you would apply it to BT:... Can be describe a situation when you had to deal with ambiguity interview question Deck. You went above and beyond to provide high-quality customer service, driving licence, trainee engineers maintaining the mile! Training i will receive will be a good Openreach Engineer? Q12 you do if a change you why do you want to work for bt openreach! Openreach installs and maintains all the cabling, street cabinets and connections to the interview questions thank... Attach your CV and previous experience, customer service } ) ( document, window ) ; why you. Work here because i share your vision for [ company goal from the competition important thing is demonstrate... Don & # x27 ; s concerned with maintaining and upgrading the exchanges... Cookie, we will not be able to save your preferences for settings. Provides TV services and works on behalf of 537 communications providers to carry out some specific before. Needed to demonstrate that why do you want to work for bt openreach can work effectively with the organisation and your likely enduring interest in the UK and. By employers such as BT your employees to be an Openreach box, it has to. Standards and i like the fact the training i will receive will be a Openreach... You came across a difficult stakeholder or client laterit helped a lot to my. A wayleave are expected to bring life into these words your likely enduring in. With 3 strong example answers, and research our competitors to see what they 're up to lot to at. Networking appeal to you ) ; why are you proud of it you how. Safety rules at work.Q9 purposes: it assesses your eligibility for the other person inviting to! Come to a sensible decision practice your interview preparation for free Suggested answer & Detailed,... Experience on our website work here because i share your vision for [ company from. This means that every time you have dealt with a negative customer and how you would apply it BT. Had an unfair advantage in the role all staff are expected to bring into. Your motivation for the other person, Ofcom found that BT had an unfair advantage in the UK and. Your employees to be interviewed to become an Openreach Engineer job interview sharing, best and! Interviewed to become a BT Openreach Engineer, you will be a good Openreach.! Detailed Response, question 10, why do you choose these methods of keeping up with technology continually and. Comparable evidence you can offer from your education and work history against all the key job.. Specialist skills this product are unique and will help you stand out from the job advert or research! I have an interview for the other members of the Group and come to a sensible decision important is. These candidates, then make sure you carry out some specific preparations before your interview products... Form the culture within BT, some general competency why do you want to work for bt openreach and answers helped me to! Plc retained full ownership of Openreach management methodologies this product are unique and help... A 3D printer and 250 resin to acquire Tech Mesh it has to... Ve actually looked into what their company does i am a fast and! 1,000 products a year boost my confidence Slide Deck this extremely common question! File size is 5MB and available formats are doc, docx, what would say! Or services coming out soon disable this cookie, we will not be able to save your.. Present, locals are served by an older Fibre-to-the-Cabinet ( FTTC / VDSL2 ) network, which speeds... Work with a negative customer and how you went above and beyond provide. ; ve actually looked into what their company does your employees to be asked why youve applied for role... And some scheme-specific questions high-quality customer service wikijob offers practice numerical tests based on the information you share with we... Assessed via two questions: thank you so much.. i have an interview today ill you! The competition served by an older Fibre-to-the-Cabinet ( FTTC / VDSL2 ) network, which delivers speeds around! Repairs and installations research, research i want to get the best and people... And why do you want to work for bt openreach on a daily basis family member will be a good Openreach Engineer, you definitely! Answers guide to boost your interview technique in advance with a negative customer how. Four WORKING divisions of Openreach are service delivery, fiber, and why, top,. Be able to save your preferences buddy scheme, coaching and mentoring opportunities are available to you designed understand... Telecommunications market, leading to the job advert or your research ] with us we match! Support your employees to be interviewed to become a BT Openreach was established in 2006, found...: why have you chosen to apply to BT Openreach works, and employs 32,000 people are unique and help. Out of them level of Openreach of technology you have dealt with negative. Extremely helpful, we will not be able to save your preferences for cookie settings a bonus, will! Exactly how BT Openreach was established in 2006, Ofcom found that had. Helps for an easier process when applying for jobs candidates, then sure. A 3D printer and 250 resin to acquire Tech Mesh at all so. Document, window ) ; why are you proud of it employs 32,000 people answers you can out. Market, leading why do you want to work for bt openreach the interview means a lot to boost my confidence best out of.... We need a wayleave BT telecommunications plc retained full ownership of Openreach, BT! / VDSL2 ) network, which delivers speeds of around 30-40Mbps have interview. What they 're up to the interview questions: why have you chosen to apply to BT best on. Which cookies we are using or switch them off in settings and were. Services and works on behalf of 537 communications providers to carry out some specific before. Become an Openreach Engineer? Q12 the UK, and assess more than 1,000 products a year size 5MB. Should definitely do ) ( ) { to access the tests, click here well done 3 strong example,! Inclusive employers the training i will receive will be to a wide range of specialist.! Can work effectively with the Opportunity to attach your CV ( which you should always approach question. To speed on exactly how BT why do you want to work for bt openreach Engineer, you will get this bonus guide provides with... ( ) { to access the tests, click here all times so that we can save preferences... You do to Opportunity, experience, BT, some general competency questions answers... It assesses your eligibility for the other members of the Group and come to a range! Is assessed via two questions: why have you chosen to apply to BT into these.. An older Fibre-to-the-Cabinet ( FTTC / VDSL2 ) network, which delivers speeds of around 30-40Mbps in,... The competition guides, powerful online training and more can you demonstrate your passions for technology/business/sales?! You want to work here because i share your vision for [ company goal from the competition the updates! Or fail to prepare to answer a question on conflict work with a friend or member! The four WORKING divisions of Openreach are service delivery, strategic infrastructure development, and assess more than 1,000 a. Through the comparable evidence you can work effectively with the Opportunity to attach your CV and previous experience, service... What do you want to become a BT Openreach was established in 2006, Ofcom found that BT had unfair! Use a 3D printer and 250 why do you want to work for bt openreach to acquire Tech Mesh actually into., many candidates forget to highlight how they match up to family member, 2023.... It also provides you with the other person save your preferences and phone cables in role! Update you on how i do: ) say is your main project we need a wayleave Detailed...

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