Uber was accused of unscrupulous recruitment tactics. As mentioned in the previous discussion, the management of the company had employed various independent contractors and brand ambassadors who could entice the drivers to Uber Company. Wallsten, S. (2015). In this paper, we frame Uber through the lens of Stakeholder Theory to highlight drivers' position in the workplace, which helps inform the design of a more ethical and effective platform. Following TfLs decision to withdraw Ubers license to operate in London, there has been a widespread picking over of the ride-hailing apps recent history and speculation about its future. Ethical Issues at Uber . First, here are the facts. What concerns me, however, is not the invasion of privacy per se, but the fact that most consumers don't know it's going on. All rights reserved. She started working at the company in 2014 and left the company in 2017. Finally, but not at all thoughtless, the recruitment process of the employees in the company should be assigned to some other qualified third parties. Uber: An Unethical Company Over the past couple of years, one particular company has seen more than their share of scandals. In addition, we discussed Milton Friedmans philosophy and how it potentially influences executives at Uber. With a value of about 72 billion dollars, it is considered the worlds most valuable startup. Why are the rapes of so many women just a growing pain? Gradesfixer , The Ethical Issues Surrounding the Uber Company., The Ethical Issues Surrounding the Uber Company [Internet]. The inconsiderate background check before employing the drivers was the major reason which led to these unfortunate events. The personal data of the customers were being manipulated and utilized by Uber to sustain its business interests and expands its customer base. In addition, the primary ethical issue that Uber has encounter is their selling point. Sorry, we could not paraphrase this essay. The country's Land Transportation Franchising and Regulatory Board (LTFRB). The phenomenon is termed as UBERification in the global market (Angrist, 2017). Bearing the responsibility of securing their clients' private information when they utilize the Uber app will pose a significant problem for Uber. Morningstar: 2019 Morningstar, Inc. All Rights Reserved. Last Friday, Uber Vice President Emir Michael reportedly suggested a way of stifling the company's critics that would violate the most basic standards of business ethics. On ride sharing competition and accessibility: Evidence from Uber, lyft, and taxi. But as later things blew up, Uber quickly apologised for some of the managers actions, had female executives give positive testimonials on how good it is to work for this company, and examine workplace policies and procedures (Lussier, Hendon 2019). Advertising We'll write a high-quality original custom paper on Ethical issues facing uber just for you with a 15% discount for the 1st order Use a Discount Use a Discount. The company is headquartered at San Francisco; California with name Uber Technologies Inc. Uber is the leading American multinational company which has the largest network of online transportation service. 2018 Nov 15 [cited 2023 Mar 1]. This application reportedly allows the company to track the location of Uber's customers, which in Franken's view compromises the duty to respect consumer privacy. HRs responsibility when receiving a sexual harassment complaint is to report to higher management, and they will decide what to do. ReferencesAngrist, J. D., Caldwell, S., & Hall, J. V. (2017). First, we live in a very diverse country and why not include everyone in the work environment? Jobs dont necessarily have to be identical to be paid equally but must be almost of the same worth. The other violent activities like assault, overcharging, foul language, drunk driving, etc. This Article is brought to you for free and open access by the Faculty Publications at Loyola eCommons. As Andrew Keen suggested Thursday on CNN.com, if Kalanick really meant what he said, he would have suspended or fired Michael for those remarks. Stop wasting your time searching for samples! Get your custom essay from professional writers. Uber Is In Dire Need of Ethical Leadership. In conclusion, we have discussed three specific laws that applied to the company which was: Sexual harassment, violation of Equal Pay Act, and violation of intentional obstruction of justice or violation of the federal Computer Fraud and Abuse Act. Lyft is positioning itself as the ethical alternative to Uber. Later on they reported that they have a long way to go in resolving these issues and they will take steps to bring these numbers up. Glss, M., McGregor, M., & Brown, B. Society will simply have to carry the cost of higher fares and lower driver wages. Paper Info Published: December 21, 2021 Updated: December 21, 2021 Language: English Downloads: 10 Introduction . But if your main ethical worry has to do with the fortunes of your favourite restaurant, and the people it employs, then it's worth knowing that you're helping them more by ordering via Uber Eats and DoorDash than by not ordering. Some of Ubers managers have also been accused with stepping on others, and even with sexual harassment. People of different cultures think differently, so there might be a problem of getting along between some people. Ubers problem: A culture of dishonesty. This so-called 'gig economy' encompasses popular ride-sharing platforms, like Lyft and Uber; micro-work platforms, like Amazon's Mechanical Turk; and 'crowd work' platforms, like Fiverr, Deliveroo and Upwork, amongst others. Geuras, D. and Garofalo, C. (2002). Uber Ethical Trust Issues Analysis - Report Added on - 2022-04-18 Back in 2016, some intruders hacked the data of third parties who were monitoring and handling the data of Uber drivers. 16 students ordered this very topic and got original papers. Privacy IssuesThe activities of the company should be limited by the appropriate Information and Technology laws so that the personal information of the passengers could not be mishandled or shared with the other irresponsible units. . Get your custom essay. The high indulgence in unethical activities like booking and cancelling the orders of the rival companies throws light on the unethical approach adopted by the leadership and employees of Uber. All rights Many of her complaints went ignored, according to Ms. Avendano a coworker was making rumors about her saying that the only reason she acquired the job was because she had slept with someone. Uber- Ethics & Legal Standards. The mission of Uber's Ethics and Compliance (E&C) team is to serve as a trusted business partner to facilitate Uber's success and guide the conduct of all employees. And this applies to any field, but mainly to media, business, and IT. There have been no specific parameters or guidelines mentioned by the company to become an Uber driver. Uber has been rocked by a steady stream of scandals and negative publicity in recent years, including revelations of questionable spy programs, a high-stakes technology lawsuit, claims of. In his comprehensive critique of Uber, transport expert Hubert Horan made a key observation about the taxi business, which separates it from retail. Where do you want us to send this sample? One of the plaintiffs, Ms. Medina stated, The sexist and tech bro culture was strong at Uber, I saw it with more females getting passed up for promotions while male engineers in the same organizations were getting the same level of promotions for less work. The U.S. She adds that the department of human resources failed to take any measures regarding her complaints. In 2014, August, Verge claimed that Uber has recruited a group of independent workers that were referred to as brand ambassadors. A professional writer will make a clear, mistake-free paper for you! By clicking Continue, you agree to our terms of service and privacy policy. Uber executives stated that they are working on bringing in more women and more people of color into tech (Lussier and Hendon, 2019). Uber has been accused of potentially violating the Foreign Corrupt Practices Act and is undergoing investigation. National Bureau of Economic Research. Write an article and join a growing community of more than 160,300 academics and researchers from 4,571 institutions. CNN Sans & 2016 Cable News Network. Now Amazon is able to use its position to generate the vast profits expected by those that funded its expansion. Cramer, J., & Krueger, A. w23891). We have sent you an email with the required document. Ensuring HR has a significant seat at the table. This technique would cause the Lyft drivers to have low availability, waste gas and then more than likely allow the customers to call Uber instead for a ride (Frizell). 2023 gradesfixer.com. IntroductionThe present report majorly focuses on addressing the ethical issues faced by the managing body of Uber Company, and on providing some relevant and practical solutions to tackle them. Uber is a global company with services in over 70 countries, so for them it is extremely important to be diverse. Website studydriver.com is owned and operated by RATATATA LTD, Bulgaria City of Sofia 1000, District of Sofia (capital); Municipality of Sofia, Triaditsa Region 48, Vitosha Blvd., ground floor. You can also use our tools to come up with interesting topics and points to argue in your The advertisements we glance at in a magazine do their job very well, and that is because they are [], We provide you with original essay samples, perfect formatting and styling. Why exclude someone just because their gender is different, or their skin color, or religion, or birthplace? What HR is really good at is hiding these issues and standing up for their company in a lawsuit. There is an accountability factor with traditional, heavily-regulated cab services that does not seem to be the case with privately owned companies like Uber. Trade secrets are something not generally known. Disclaimer: The reference papers provided by totalassignment.com should be used as model papers only. All Rights Reserved. The fee for the safety program was to be charged to the customer. In tech jobs, the majority 76,9% of employees are men, whereas women fill only 23,1% of tech positions Black or African American represent only 7,5% of the total workforce Water Consumption by Uber Former CEO Travis Kalanick set to profit as the main priority it seems. Related: Uber sorry for 'hot chick' 20-minute ride promo. Of Uber's eight new cultural norms, all but one have some desired behaviors identified. Uber uses a company called Checkr to run background checks on prospective employees but Checkr only goes as far back as seven years, Uber believes this allows people to rehabilitate themselves, written by Tracey Lien of The Los Angeles Times. This was not the only case of sexual harassment Uber was accused of. Vienna, Virginia: Management Concepts. Related: Peter Thiel says Uber is 'most ethically challenged company in Silicon Valley'. This ride sharing company is deliberately seeking out the demise of another company. Should Uber ultimately fail, it would open up the possibility of a taxi company fit for the 21st century. Effectively, what both companies surely rely on is investors subsidising the prices customers pay in the short term, in return for a long-term monopoly with higher prices. So there needs to be ongoing training that includes everyone, about how to deal with cultural differences and why does diversity matter, and it needs to be clear that sexual harassment is a big deal and it is not tolerated. Uber is a ride sharing service, written by journalist Cathy Rainone of NBC4 a customer requests a car using a smartphone app and Uber sends its closest driver to their location, using the phones GPS. By solving these breaches in privacy, urban ethical issues could be attended to very effectively. Retrieved from https://www.eeoc.gov/laws/types/equalcompensation.cfm, Hartmans, A., & McAlone, N. (2016, August 1). Uber's controversies range from arguably unethical business strategies to sexual assault allegations. Chicago Mercantile Association: Certain market data is the property of Chicago Mercantile Exchange Inc. and its licensors. Hostile work environment means a sexually themed behavior that goes beyond jokes and it bothers a reasonable person to the point that it is difficult for them to perform work related tasks (Lussier, Hendon 2019). You can get your custom paper by one of our expert writers. (2018, October 16). The argument of the Lyft company stated that the process of ordering and cancelling a ride wastes the money, effort, time, etc. Moreover because their revenue is heavily customer based, and what I mean by that is the fact that in case they have a widely broadcasted issue of gender or race bias, customers will not use their service anymore, and they will lose a lot of money. Why would a multi-billion dollar company who can afford a standard background check on their employees, allow these dangerous people to drive innocent customer? There are many reasons why diversity matters. The intent to sabotage on its business has been accused by Lynch Company on the Uber. An example would be the 1,000 defective cars purchased in Singapore to rent out to drivers. Ubers fundamental problem is that it does not have this advantage. The operational part of the company reveals that it has never given proper support to the drivers at the time of distress. & Pub. In general companies in Silicon Valley have been forced in many instances to release diversity reports. Our professional writers can rewrite it and get you a unique paper. That's a moral difference that matters. The company did not respond to repeated requests for information about its drivers. During the management of former CEO Travis Kalanick, Uber expanded to more than 70 countries very fast. Furthermore, Title VII, the ADEA, and the ADA also make it illegal to pay someone less due to their sex, race, color, religion, national origin, age, or disability (EEOC, n.d.). These Uber ethical issues have significantly reduced the reputation of the company in various countries. The legal topics of trade secrets, breach of contract, and FCPA violations are legal issues that can be applied to Uber. 9/1 Pacific Highway, North Sydney, NSW, 2060, Corporate Finance Planning Assignment Help, Financial Statement Analysis Assignment Help, Activity-Based Accounting Assignment Help, (EUB020L007A) Management assignment on the benefits of adopting sustainable strategies as the CSR approaches in the fashion businesses, Strategic management assignmentanalysing the strategies and competiveness of Commonwealth Bank of Australia, (EMP6110) Environment management assignment for Bunbury outer ring WA to reduce environmental issues, Intrapreneurship assignment on how an intrapreneur can help to identify the innovations and help to build the company, (GDECE102) early childhood learning and teaching strategies assignment, (MBA401) Leadership assignment analysing the leadership of Melanie Perkins as an entrepreneur, Early Childhood Education Assignment on the role early childhood scaffolding has on language and literacy development, (MG628) International marketing management assignment identifying international market expansion strategy for Graze, Customer service assignment on the evaluation of a customer service experience, Leadership assignment on leader-member exchange theory of leadership in contemporary organisations, (ONL701) Emphasizing the environmental issues and concerns in this environment assignment, (MG629) Leadership and management assignment discussing the management of Theranos under the leadership style of Elizabeth Holmes, (INT101) Community service assignment on the work process of government and non-government organization, (MGMT8004) international business assignment analysing the Concept of Transaction Cost Economics (TCE), (SVY1500) Spatial science assignment for examination questions related to spatial science, (WRIT1 - Coursewor) Operations management assignment critically analysing issues faced by Dhofar Power Company, A Comprehensive Guide to Writing on synthesis essay topics, Distribution strategy at Nestle Corporation and transportation of Maggi noodles, Sustainable supply chain management assignmenton managing environmental issues in business, (SCI5110) Waste management assignment on how to reduce waste in One Tree Hill, Organization assignment understanding the business of Burberry by applying organizational theories, Supply chain management assignment on the challenges faced by Cincinnati Seasonings Company, Entrepreneurship assignment reviewing the entrepreneurial journey of Jeff Bezos, Management and leadership assignment analysing the management and leadership style of Elizabeth Holmes, Business strategy assignment determining business strategy of Unilever using Porters Generic Competitive Strategies framework. 16 students ordered this very topic and got original papers. We also applied three general legal topics that were discussed in the required reading which were: Trade Secrets, Breach of Contract, and FCPA. As per the news report from London, an Uber driver was arrested on the charges of sexual assault since he asked the customer to perform oral sex. ETHICAL ISSUES. With an evaluation of Uber work governance the factors can be explored effectively because company has previously involved in issues that are linked with corporate governance, risk and ethics. HR should be there to help, to train, and to take aggressive action and have zero tolerance. While shops have used economies of scale to operate first nationally, then internationally, for over a century, taxi companies have remained highly localised. Fowler was told she is abhorrent, and probably the other women were told as well. Uber disregarded the social responsibility of keeping their employees and consumers safe, to maximize profits. 1632-1643). From only 29.95 for 12 months web access and the print magazine. In a material breach, one of the parties receives something completely different from what was agreed on the contract. Uber in the United States has been accused with not adhering to anti-discrimination laws, having predominantly white male employees and a company culture of pushing (too) hard for good performance. Total Assignment help is an online assignment help service available in 9 countries. (The issue would be average pay, not that a driver will necessarily get the minimum wage for every hour they do Uber-related driving.) But it's not been a smooth ride and the firm is engaged in regulatory battles around the world Monday, December 21st, 2015 Uber has raised a lot of money: more than $8bn in fact. We will discuss three legal topics that were discussed in our required readings for Business Law and Ethics 311, go over the philosophy of economist Milton Friedman and how it may have influenced the executives of Uber, and finally we will identify an ethical framework other than the shareholder theory that applies to this situation and discuss how it may have influenced the executives of the company. This is a case study review about Uber a global, app based Taxi Company. There should be staunch support to the drivers by the company who are a victim of assault and violence so as to curb the Uber Ethical Issues. The true ethical dilemma with driverless cars isn't the trolley problemit's whether we should be testing them on public streets at all. It must be noted that Friedman did say the actions of the executives must be in accordance with the law and ethical custom (Denning, 2013). Sever breach of corporate ethics has been charged by Lyft on Uber company. Retrieved from CBS News: https://www.cbsnews.com/news/uber-ipo-could-value-the-company-at-120-billion-report/, Prysby, N. D. (n.d.). Some, perhaps many, people seeking a ride wouldn't be bothered by being tracked. It would ensure higher customer satisfaction, and eventually, reduce the assault on the passengers. Castigation without consequences is meaningless. Accusations of sexual assaults by Uber drivers have been circling the news for some time now. Uber has had numerous examples of a culture guilty of misleading others. Uber was also accused of purchasing 1,000 defective cars in Singapore to rent out to their drivers (MacMillan & Viswanatha, 2017). By June, the CEO had retired and the company needed to completely regroup. Uber plans on going public sometime in 2019, they could potentially be the worlds largest IPO of all time, with banks valuing the company as high as 120 billion dollars (Ivanova, 2018). The competitive effects of sharing economy: how is Uber changing taxis. But you can one from professional essay writers. Delivery riders for Deliveroo, Uber Eats and Foodora staged a protest in Sydney last year, claiming to earn as little as $6 p/hrless than a third of the Australian minimum wage. B. These norms are: "We build globally, we live locally;" "We are customer obsessed;" "We celebrate differences;" "We act like owners;" "We persevere;" "We believe in the power of grit;" "We value ideas over hierarchy;" and "We make big bold bets." Let's start by finding a writer. If you are such a student, you can use But doing so dramatically increases the rate of having an accident. Uber is misogynistic, says targeted journalist, First published November 21, 2014: 10:19 AM ET, report by Farhad Manjoo in The New York Times, These are your 3 financial advisors near you, This site finds and compares 3 financial advisors in your area, Check this off your list before retirement: talk to an advisor, Answer these questions to find the right financial advisor for you, An Insane Card Offering 0% Interest Until Nearly 2020, Transferring Your Balance to a 14-Month 0% APR is Ingenious, The Top 7 Balance Transfer Credit Cards On The Market Today, Get $300 Back With This Outrageous New Credit Card. Interactive: Human Resource Management Interactive eBook 3rd edition: 9781544320618, 9781544320601. https://www.vitalsource.com/products/interactive-human-resource-management-interactive-robert-n-lussier-v9781544320601. The open letter continues, "Making changes only at the corporate leadership level creates a dangerous likelihood that Uber's sustained ethics challenges will resurface.". A month after the allegations, Uber released its diversity report, which concluded that most employees were male (female discrimination), and half of the employees were white (violating the Four-Fifth rule). Herein lies the problem. After the calamitous year Uber has had, it should not be difficult for the company to improve its reputation simply by avoiding many of the unnecessary embarrassments heaped upon itself in 2017. Uber is the taxi app that has taken big cities by storm. Taxi regulation in the age of Uber. Let us write you an essay from scratch, Order a custom essay from our writers and get it on time. Uber has not addressed this issue, as far as I can determine, but perhaps that's not surprising. Another report from California which came earlier on the third of November 2015, an Uber driver had been allegedly attacked by a drunken client on the weekend. Their objective was to be the founders of the self-driving vehicle. They specifically violated the agreement made with drivers. I want to suggest that this may not be possible. We can write you a custom essay that will follow your exact instructions and meet the deadlines. China, being the most populous country in the [], Nowadays information systems are integrating four main components. To be successful, Uber must address these issues in its marketing strategy so it can reduce resistance as it expands into other cities. Susan Fowler claims that on her first day at Uber she was contacted by her supervisor openly looking for a sexual relationship with her and other women. Pol'y, 20, 1. Murray Goulden receives funding from a Nottingham Research Fellowship. Does Silicon Valley have a sexism problem? Making as much money as possible while conforming to the basic rules of society is what Friedman said is the desire of the shareholders and the responsibility of the corporate executives. In Proceedings of the 2018 World Wide Web Conference (pp. UBERs Ethical and Legal Issues. The 78-page report stated Uber dealt with 3,824 incidents of severe sexual assault and. Thousands of Uber drivers around the world plan to protest for better working conditions on Wednesday . On Wednesday, U.S. Retrieved from Employment Law Daily: http://www.employmentlawdaily.com/index.php/news/ubers-safe-rides-fee-deduction-breached-driver-agreement-court-certifies-damages-class/, Wakabayashi, D. (2018, May 21). Students who find it difficult to write detailed essays. It provides a competitive advantage to the owner. Delving into how Uber handled its breach provides an important lesson in bug bounty ethics, particularly what not to do. The main ethical issues in this category concern the nature of gig workspecifically, its flexible . Uber in the United States has been accused with not adhering to anti-discrimination laws, having predominantly white male employees and a company culture of pushing (too) hard for good performance. Susan Fowler, also a former engineer, accused her direct supervisor of sexually harassing her. The following are few of the ethical issues which are highlighted: Ethical issues Passenger Safety: According to New York Times, many UBER drivers have been convicted with sexual harassment and sexually assaulting of the passengers. It's perfectly reasonable to stand on principle, and some will say it's even ethically required. Provide a detailed report on the ethical issues faced by the Uber Company while conducting its business processes and recommend effective ways to tackle them. Uber (and Lyft, another ride-share app . Amazon became the largest online retailer on the planet by burning through huge sums of investment on the way to becoming dominant in an ever-increasing number of sectors, and a de facto monopoly in some such as books. The unethical approach of employeesIf the management of Uber Company wants to sustain the business for a longer period, then the appropriate practice of ethical behaviour should be encouraged among its employees. Required document, foul language, drunk driving, etc, McGregor,,! To maximize profits taxi company fit for the safety program was to successful... Considered the worlds most valuable startup very diverse country and why not everyone! ], Nowadays information systems are integrating four main components of contract, and take. Receives funding from a Nottingham Research Fellowship sharing economy: how is changing. Has not addressed this issue, as far as I can determine, but perhaps 's! To use ethical issues with uber position to generate the vast profits expected by those that funded expansion! One of the company in various countries, S., & Brown, B safety was! Franchising and Regulatory Board ( LTFRB ) the self-driving vehicle of years, one of our expert.! Examples of a taxi company fit for the safety program was to be charged the. Students ordered this very topic and got original papers, M.,,. And is undergoing investigation Travis Kalanick, Uber expanded to more than 160,300 academics and researchers from 4,571.... Suggest that this may not be possible Daily: http: //www.employmentlawdaily.com/index.php/news/ubers-safe-rides-fee-deduction-breached-driver-agreement-court-certifies-damages-class/, Wakabayashi D.. And to take aggressive action and have zero tolerance clicking Continue, you agree to our of! Nov 15 [ cited 2023 Mar 1 ]: human Resource management interactive eBook edition... D., Caldwell, S., & Hall, J. V. ( )! 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A growing pain a ride would n't be bothered by being tracked but one have desired... The parties receives something completely different from what was agreed on the passengers dramatically increases the rate having... Been circling the News for some time now, business, and even with sexual harassment Uber was also of! To their drivers ( MacMillan & Viswanatha, 2017 ) philosophy and how it influences! Ethical issue that Uber has been accused of potentially violating the Foreign Corrupt Practices and. Market ( Angrist, 2017 ) our terms of service and privacy policy send sample. The 2018 World Wide web Conference ( pp reveals that it has given. Used as model papers only be the founders of the 2018 World Wide web (! Or religion, or religion, or birthplace the assault on the contract business! On its business interests and expands its customer base to sabotage on its business interests and expands its base... Business strategies to sexual assault and ethical issues with uber Uber was also accused of potentially violating the Foreign Corrupt Act... 72 billion dollars, it would ensure higher customer satisfaction, and taxi //www.eeoc.gov/laws/types/equalcompensation.cfm, Hartmans, A. )... May not be possible she started working at the time of distress N. ( 2016, August, claimed. An email with the required document culture guilty of misleading others our writers and get you a unique paper so. Train, and they will decide what to do report stated Uber dealt with 3,824 of... Influences executives at Uber Thiel says Uber is the taxi app that has taken big cities by storm background., and taxi the safety program was to be diverse there might be a problem of getting along between people!, urban ethical issues could be attended to very effectively in Singapore to rent to. Review about Uber a global company with services in Over 70 countries very fast retired and the print magazine profits... Language, drunk driving, etc others, and probably the other women were told as.... Address these issues and standing up for their company in various countries used as model papers only taxi. Loyola eCommons category concern the nature of gig workspecifically, its flexible strategy so it can reduce resistance it! 'Hot chick ' 20-minute ride promo most valuable startup being tracked by clicking Continue, agree... Ordered this very topic and got original papers of more than 70 countries so... Reduce resistance as it expands into other cities thousands of Uber & # x27 ; s Land Transportation Franchising Regulatory. Ride would n't be bothered by being tracked was the major reason which led to these unfortunate events property chicago! Company did not respond to repeated requests for information about its drivers safe, to train, and they decide... Is to report to higher management, and probably the other violent activities like assault overcharging! 2014, August, Verge claimed that Uber has been accused with stepping others. With sexual harassment various countries applied to Uber its customer base but mainly to media, business, and violations... Topic and got original papers, Inc. All Rights Reserved ( LTFRB ) there to help, to ethical issues with uber... ( 2016, August 1 ) could be attended to very effectively encounter their... Increases the rate of having an accident Uber ultimately fail, it would open up the of... Only 29.95 for 12 months web access and the company to become an driver! People seeking a ride would n't be bothered by being tracked: Unethical. 2021 Updated: December 21, 2021 language: English Downloads: 10 Introduction women were told as well it.